Remote API Solutions Analyst II

CSAA; Oregon; Remote; USD 50,000 - 66,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) is seeking an API IT Solutions Analyst II - Remote to deliver enterprise APIs powering sales, service, and claims. You will onboard partners to our API ecosystem, troubleshoot issues, and ensure seamless integration across digital and agency channels.

In this role you collaborate with BRM/BRMC, BSA, PMs, developers and QA to translate business needs into technical requirements, maintain SOPs, provide SME support, and contribute to data analysis and reporting.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field, or equivalent experience.
• 3–5 years system documentation experience and/or technical writing.
• Ability to translate business requirements into non-functional requirements.
• Solid understanding of development, QA and integration methodologies.
• Ability to trace transactions through a complex system and document interactions.

Responsibilities

• Collaborate with BRM/BRMC, BSA, PM, Developers, QA and IT partners as needed.
• Translate business needs into technical requirements with BRM/BRMC and BSA.
• Coordinate with project managers to meet timelines.
• Develop and maintain SOPs for consistency and efficiency.
• Create and maintain documentation including technical requirements and design.
• Assist with UAT and training materials.
• Analyze data and contribute to reports and dashboards.

Skills

API integration

Technical writing

Requirements analysis

Data analysis

Stakeholder collaboration

Education

Bachelor's degree in Computer Science / Information Systems or related field

Job description

CSAA Insurance Group (CSAA IG) is seeking an API IT Solutions Analyst II - Remote to deliver enterprise APIs powering sales, service, and claims. You will onboard partners to our API ecosystem, troubleshoot issues, and ensure seamless integration across digital and agency channels.

In this role you collaborate with BRM/BRMC, BSA, PMs, developers and QA to translate business needs into technical requirements, maintain SOPs, provide SME support, and contribute to data analysis and reporting.