Remote API Solutions Analyst II

CSAA Insurance Group; California; Remote; USD 49,000 - 66,000; Full time

Job summary

CSAA Insurance Group is seeking an API IT Solutions Analyst II (Remote) to drive API integration across sales, service, and claims. You will onboard partners to our API ecosystem, troubleshoot issues, and ensure smooth integration while coordinating with BRM/BRMC, BSA and PM.

You will document requirements, design specifications, and data flows, support testing and training, and analyze data to support project outcomes in a remote-work setting across the United States.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field or equivalent experience.
• 3–5 years of system documentation or technical writing experience.
• Ability to translate business requirements into non-functional requirements.
• Solid understanding of development, QA and integration methodologies.
• Ability to trace transactions through a complex system and document interactions.

Responsibilities

• Collaborate with BRM/BRMC, BSA, PM, Developers and QA to gather and translate needs into technical requirements.
• Coordinate with project managers to meet timelines and milestones.
• Develop and maintain SOPs for consistent processes.
• Create API mappings and API specifications for consumption by stakeholders.
• Maintain documentation including designs, user stories and acceptance criteria.
• Support testing and training activities and provide data-driven analyses.

Skills

API integration

Technical writing

Business requirements

Data analysis

Education

Bachelor's degree in Computer Science or related field

Job description

CSAA Insurance Group is seeking an API IT Solutions Analyst II (Remote) to drive API integration across sales, service, and claims. You will onboard partners to our API ecosystem, troubleshoot issues, and ensure smooth integration while coordinating with BRM/BRMC, BSA and PM.

You will document requirements, design specifications, and data flows, support testing and training, and analyze data to support project outcomes in a remote-work setting across the United States.