Remote AI Workflow & Systems Design Lead

AAA - CSAA Insurance Group; West Virginia; A distancia; USD 144.000 - 193.000; Jornada completa

Descripción de la vacante

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to drive reinvention of workflows and design end-to-end systems of work from front to back. This remote role partners with business and technology teams to translate complex needs into actionable designs, artifacts, and reusable patterns.

The senior individual contributor will lead discovery, align stakeholders, and ensure AI-enabled workflows deliver business value while maintaining governance and risk controls across a

Formación

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation, or product management.
• Strong AI fluency, including generative AI, automation, and decision support.
• Proven ability to lead senior-level, multi-functional workshops.
• Ability to translate business needs into future-state system-of-work designs.

Responsabilidades

• Lead AI workflow reinvention and systems-of-work design across the enterprise.
• Partner with business leaders to align design with strategic goals and outcomes.
• Create implementation-ready design artifacts, blueprints, and specifications.
• Drive reuse of enterprise patterns, components, and templates across engagements.
• Collaborate with Architecture, Data, Engineering, and Governance teams during discovery and design.

Conocimientos

Systems thinking

AI workflow design

Design workshops

Cross-functional collaboration

Educación

Bachelor's degree or equivalent practical experience

Descripción del empleo

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to drive reinvention of workflows and design end-to-end systems of work from front to back. This remote role partners with business and technology teams to translate complex needs into actionable designs, artifacts, and reusable patterns.

The senior individual contributor will lead discovery, align stakeholders, and ensure AI-enabled workflows deliver business value while maintaining governance and risk controls across a