Remote AI Workflow & Systems Lead

AAA - CSAA Insurance Group; Colorado; Hybrid; USD 144,000 - 177,000; Full time

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to redesign complex workflows and build AI-ready systems of work. This remote role spans across business and technology, partnering with leaders to translate strategy into implementable designs, artifacts, and governance.

The position emphasizes human-in-the-loop design, cross-functional collaboration, and scalable patterns. The candidate will steer discovery, define how AI and people collaborate, and produce artifacts that

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency including generative AI, automation, and AI-enabled workflows.
• Experience leading multi-functional engagements and workshops.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across business and technology.
• Define human-AI interaction models and ensure transparent decision points.

Skills

Systems design

Workflow design

AI fluency

Leadership

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead to redesign complex workflows and build AI-ready systems of work. This remote role spans across business and technology, partnering with leaders to translate strategy into implementable designs, artifacts, and governance.

The position emphasizes human-in-the-loop design, cross-functional collaboration, and scalable patterns. The candidate will steer discovery, define how AI and people collaborate, and produce artifacts that