Remote: AI Workflow Architect & Systems Design Lead

CSAA; Wisconsin; Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Remote-friendly

Annual bonus eligibility

401(k) with company match

Job summary

CSAA Insurance Group is seeking a senior AI Workflow & Systems Designer who partners across business and technology to redesign complex workflows and create AI-ready systems of work. The role leads discovery, translates business needs into implementation-ready designs, and helps build repeatable Enterprise Systems Design practices while guiding cross-functional teams.

This remote-friendly position offers a competitive compensation package, annual bonus eligibility, and opportunities to influence

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, or digital transformation.
• Strong AI fluency, generative AI, automation, and risk awareness.
• Experience leading multi-functional engagements.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design.
• Lead current-state and future-state design across teams and systems.
• Create end-to-end systems of work spanning front- and back-end.
• Facilitate workshops to move teams from ambiguity to decisions.
• Define human-AI roles, decision points, and controls.
• Partner with business leaders and IT during discovery and design.
• Produce reusable patterns and templates for enterprise reuse.

Skills

Strong AI fluency

Human-AI interaction design

Systems blueprints

Workshop facilitation

Cross-functional collaboration

Visual communication

Ambiguity tolerance

Independent contributor

Requirements translation

Education

Bachelor's degree or equivalent practical experience

10+ years in systems design / transformation

Job description

CSAA Insurance Group is seeking a senior AI Workflow & Systems Designer who partners across business and technology to redesign complex workflows and create AI-ready systems of work. The role leads discovery, translates business needs into implementation-ready designs, and helps build repeatable Enterprise Systems Design practices while guiding cross-functional teams.

This remote-friendly position offers a competitive compensation package, annual bonus eligibility, and opportunities to influence