Remote AI Workflow & Systems Design Lead

CSAA Insurance Group; New Hampshire; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote work

Job summary

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to guide the reinvention of workflows and design end-to-end systems of work leveraging AI. You will lead discovery, translate needs into implementation-ready designs, and partner across business and technology functions to deliver value.

The role emphasizes human-in-the-loop design, cross-functional collaboration, and the creation of reusable design artifacts to support enterprise-wide AI initiatives.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of dynamic experience in systems design, service design, workflow/process transformation, design strategy, digital transformation, product/service innovation, management consulting, or product management.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design across business and technology groups.
• Design human-in-the-loop approaches for AI-enabled workflows and define success measures.
• Create implementation-ready design artifacts and ensure alignment across teams.

Skills

Systems design

Service design

Workflow transformation

Design strategy

Digital transformation

Product management

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group is seeking an AI Workflow and Systems Design Lead (Remote) to guide the reinvention of workflows and design end-to-end systems of work leveraging AI. You will lead discovery, translate needs into implementation-ready designs, and partner across business and technology functions to deliver value.

The role emphasizes human-in-the-loop design, cross-functional collaboration, and the creation of reusable design artifacts to support enterprise-wide AI initiatives.