Remote AI Platform Engineer | MLOps & Reliability

CSAA; Oklahoma; Remote; USD 105,000 - 141,000; Full time

Job summary

CSAA Insurance Group (CSAA IG) is hiring a Software Engineer III for AI/ML Platform Operations. This remote-first role focuses on reliability, governance, and automation of enterprise AI and data platforms across Palantir Foundry, AWS Bedrock, and SageMaker.

You will collaborate with Data Engineering, Data Science, Architecture, and Security teams to support production AI workloads and adoption of AI capabilities.

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree in Computer Science, Engineering, IT, or related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools (Jenkins, Maven, GitHub Actions, etc.).
• Experience with cloud-native services (compute, storage, networking, databases, serverless).
• Experience building and maintaining operational monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir Foundry, AWS Bedrock, Amazon SageMaker, and related cloud-native technologies.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design and implement automation, monitoring, observability, and operational tooling to improve platform reliability and efficiency.
• Develop dashboards, health metrics, alerts, logging frameworks, and operational runbooks.
• Enhance CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes.
• Implement best practices for MLOps, model monitoring, governance, and lifecycle management.

Skills

Python

Java

JavaScript/TypeScript

CI/CD tooling

Cloud AWS

Observability & monitoring

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Tools

Jenkins

Maven

GitHub Actions

AWS

Palantir Foundry

SageMaker

Bedrock

Datadog

Grafana

Job description

CSAA Insurance Group (CSAA IG) is hiring a Software Engineer III for AI/ML Platform Operations. This remote-first role focuses on reliability, governance, and automation of enterprise AI and data platforms across Palantir Foundry, AWS Bedrock, and SageMaker.

You will collaborate with Data Engineering, Data Science, Architecture, and Security teams to support production AI workloads and adoption of AI capabilities.