Senior AI/ML Platform Engineer (Remote)

CSAA; Maine; Remote; USD 105,000 - 141,000; Full time

Job summary

CSAA Insurance Group is hiring a Software Engineer III for AI/ML Platform Operations. This remote role focuses on operational excellence, reliability, and governance of enterprise AI workloads across cloud-native stacks, including Palantir Foundry, AWS Bedrock, and SageMaker.

The role emphasizes automation, observability, and incident resolution, working with Data Engineering, Data Science, Architecture, Security, and Product teams to enable scalable AI capabilities.

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree in Computer Science, Engineering, IT, or related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with software engineering and automation using languages such as Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalent.
• Experience with cloud-native services including compute, storage, networking, databases, and serverless architectures.
• Experience building and maintaining operational monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.
• Preferred: Experience with AI/ML platforms (Palantir Foundry, SageMaker, Bedrock) and MLOps governance.

Responsibilities

• Lead operational excellence, reliability, and support of enterprise AI/ML platforms.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design automation, monitoring, observability, and tooling to improve platform reliability and efficiency.
• Develop dashboards, health metrics, alerts, logging, and runbooks; enhance CI/CD pipelines and IaC.

Skills

Python

Java

JavaScript/TypeScript

Node.js

Education

Bachelor's degree in Computer Science, Engineering, Information Technology, or related field

Tools

Jenkins

Maven

GitHub Actions

Job description

CSAA Insurance Group is hiring a Software Engineer III for AI/ML Platform Operations. This remote role focuses on operational excellence, reliability, and governance of enterprise AI workloads across cloud-native stacks, including Palantir Foundry, AWS Bedrock, and SageMaker.

The role emphasizes automation, observability, and incident resolution, working with Data Engineering, Data Science, Architecture, Security, and Product teams to enable scalable AI capabilities.