Senior AI/ML Platform Engineer – Remote Ops

CSAA Insurance Group; Phoenix (AZ); On-site; USD 105,000 - 141,000; Full time

Job summary

CSAA Insurance Group is hiring a Software Engineer for AI/ML Platform Operations, remote across the United States (excluding Hawaii and Alaska). You will lead reliability, observability, and governance of enterprise AI/ML platforms, partnering with data engineering, data science, and security teams.

The role focuses on MLOps, automation, CI/CD, and incident management for Palantir Foundry, AWS Bedrock, SageMaker, and related cloud services, enabling scalable AI capabilities across the

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with software engineering and automation using languages such as Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalent.
• Experience with cloud-native services including compute, storage, networking, databases, and serverless architectures.
• Experience building and maintaining operational monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir Foundry, AWS Bedrock, and SageMaker.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLAs, and platform governance practices.
• Design and implement automation, monitoring, observability, and tooling to improve platform reliability and efficiency.
• Develop dashboards, health metrics, alerts, logging, and runbooks.
• Enhance CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes.
• Implement best practices for MLOps, model monitoring, lifecycle management, and AI governance.

Skills

Python

Java

JavaScript/TypeScript

Node.js

Education

Bachelor's degree in Computer Science or related field

Tools

Jenkins

Maven

GitHub Actions

Palantir Foundry

Amazon SageMaker

AWS Bedrock

Job description

CSAA Insurance Group is hiring a Software Engineer for AI/ML Platform Operations, remote across the United States (excluding Hawaii and Alaska). You will lead reliability, observability, and governance of enterprise AI/ML platforms, partnering with data engineering, data science, and security teams.

The role focuses on MLOps, automation, CI/CD, and incident management for Palantir Foundry, AWS Bedrock, SageMaker, and related cloud services, enabling scalable AI capabilities across the