Remote AI/ML Platform Engineer III — MLOps & Reliability

CSAA; Missouri; Remote; USD 105,000 - 140,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first / Flexible Workplace

Job summary

CSAA Insurance Group (CSAA IG), a AAA insurer, is hiring a Software Engineer - AI/ML Platform Operations - Remote to lead the operational excellence, reliability, and governance of enterprise AI and data platforms across cloud services.

You will collaborate with Data Engineering, Data Science, Architecture, Infrastructure, Security, and Product teams to support production AI workloads, improve observability, CI/CD, and deployment processes, and drive continuous improvement in AI operations.

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related disciplines.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with software engineering and automation using Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalents.
• Experience with cloud-native services and observability/monitoring solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir, AWS Bedrock, SageMaker, and related cloud-native technologies.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLAs, and platform governance practices.
• Design and implement automation, monitoring, observability, and tooling to improve reliability.
• Develop dashboards, health metrics, alerts, logging frameworks, and runbooks.
• Enhance CI/CD, deployment automation, IaC, and model release processes.
• Lead root cause analysis and drive corrective actions to improve stability.

Skills

Software engineering

Python

Java

JavaScript/TypeScript

CI/CD tooling

AWS cloud

Observability

SRE/DevOps

Technical leadership

Education

Bachelor's degree in Computer Science or related

Tools

Palantir Foundry

AWS Bedrock

Amazon SageMaker

Databricks

Jenkins

GitHub Actions

Terraform

Job description

CSAA Insurance Group (CSAA IG), a AAA insurer, is hiring a Software Engineer - AI/ML Platform Operations - Remote to lead the operational excellence, reliability, and governance of enterprise AI and data platforms across cloud services.

You will collaborate with Data Engineering, Data Science, Architecture, Infrastructure, Security, and Product teams to support production AI workloads, improve observability, CI/CD, and deployment processes, and drive continuous improvement in AI operations.