Remote Senior AI/ML Platform Operations Engineer

CSAA; Louisiana (MO); Remote; USD 105,000 - 141,000; Full time

Benefits offered by this job

Total compensation package

Annual bonus eligibility for most rôes

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group is seeking a Software Engineer III for AI/ML Platform Operations. This remote role focuses on keeping AI/ML platforms reliable, scalable, and well-governed across production workloads.

You will collaborate with Data Engineering, Data Science, and Security teams to enable enterprise AI capabilities. The role emphasizes MLOps, automation, observability, and governance, with experience across Palantir Foundry, SageMaker, Bedrock, and cloud-native services.

Qualifications

• 3+ years of progressive experience in software engineering, platform engineering, cloud operations, MLOps, DevOps, or related technical disciplines.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience.
• Experience supporting production cloud-based applications and services in AWS environments.
• Strong experience with programming languages such as Python, Java, JavaScript/TypeScript, or Node.js.
• Experience with CI/CD, build, integration, and deployment tools such as Jenkins, Maven, GitHub Actions, or equivalent.
• Experience with cloud-native services including compute, storage, networking, databases, and serverless architectures.
• Experience building and maintaining monitoring, observability, and alerting solutions.
• Strong troubleshooting, incident response, and root cause analysis skills.
• Excellent communication, collaboration, and technical leadership capabilities.

Responsibilities

• Provide technical leadership for AI/ML platforms including Palantir Foundry, AWS Bedrock, Amazon SageMaker, and related cloud-native technologies.
• Ensure platform reliability, scalability, performance, security, and operational readiness for production AI workloads.
• Support deployment, monitoring, maintenance, and lifecycle management of AI/ML solutions and Generative AI services.
• Establish operational standards, SLOs, and platform governance practices.
• Design and implement automation, monitoring, observability, and tooling to improve platform reliability.
• Develop dashboards, health metrics, alerts, logging frameworks, and runbooks.
• Enhance CI/CD pipelines, deployment automation, infrastructure-as-code, and model release processes.
• Implement best practices for MLOps, model monitoring, governance, and lifecycle management.
• Serve as a senior escalation point for complex production issues involving AI platforms and cloud infra.
• Lead root cause analysis and drive corrective actions to improve stability.

Skills

Python

Java

JavaScript/TypeScript

Node.js

Cloud operations

DevOps

SRE

Education

Bachelor's degree in Computer Science or related field

Tools

Palantir Foundry

AWS Bedrock

SageMaker

Jenkins

GitHub Actions

Datadog

Job description

CSAA Insurance Group is seeking a Software Engineer III for AI/ML Platform Operations. This remote role focuses on keeping AI/ML platforms reliable, scalable, and well-governed across production workloads.

You will collaborate with Data Engineering, Data Science, and Security teams to enable enterprise AI capabilities. The role emphasizes MLOps, automation, observability, and governance, with experience across Palantir Foundry, SageMaker, Bedrock, and cloud-native services.