Remote AI-First Product Manager, Digital Platform

SHI; Montpelier (VT); Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth and leadership

Health, wellness, and financial peace

World-class facilities or remote work

Job summary

SHI International Corp. is seeking a Product Manager for SHI One, our digital customer experience platform. This role combines AI, automation, and human-centered design to deliver intuitive experiences for customers and prospects.

You will own meaningful customer and business problems, define roadmaps, validate solutions with customers, and partner with engineering and design to drive delivery and adoption. AI will be a foundational part of decisions.

Qualifications

• 1-3+ years of experience in product management or related fields.
• Bachelor's degree or equivalent practical experience required.
• Experience solving complex customer problems with product-thinking and ownership.

Responsibilities

• Own product outcomes with an outcome-based roadmap aligned to SHI priorities.
• Practice AI-first product management to research, prototype, and deliver solutions.
• Lead cross-functional teams to validate learning and drive measurement.

Skills

Product management

Agile delivery

Customer research

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

Tools

Jira

Airtable

PowerBI

Github

Lucid

Archbee

Job description

SHI International Corp. is seeking a Product Manager for SHI One, our digital customer experience platform. This role combines AI, automation, and human-centered design to deliver intuitive experiences for customers and prospects.

You will own meaningful customer and business problems, define roadmaps, validate solutions with customers, and partner with engineering and design to drive delivery and adoption. AI will be a foundational part of decisions.