AI-First Product Manager — Remote

SHI International; United States; Remote; USD 120.000 - 200.000; Vollzeit

Benefits dieser Stelle

Health benefits

Growth and leadership opportunities

Flexible work options

Zusammenfassung

SHI International is seeking a Product Manager to help build SHI One, SHI's digital customer experience platform. You will own meaningful customer and business problems from discovery through delivery, adoption, measurement, and iteration, leveraging AI and human-centered design.

You’ll define product strategy and roadmaps, partner with engineering and design, and translate learnings into clear requirements. Strong communication and evidence-led decision making are essential.

Qualifikationen

• Bachelor's degree or equivalent practical experience.
• 1-3+ years of product management, product development, or related experience.
• Experience engaging directly with customers or users through interviews, observation, or validation methods.
• Ability to define meaningful success measures, indicators, and roadmaps.

Aufgaben

• Own customer and business problems from discovery through delivery, adoption, measurement, and iteration.
• Define product strategy and outcome-based roadmaps.
• Collaborate with engineering and design to translate validated learnings into clear requirements and acceptance criteria.
• Communicate vision, decisions, progress, risks, and next steps to executives, teams, and customers.

Kenntnisse

Customer Obsession

Entrepreneurial Mindset

AI-First Mindset

Systems Thinking

Strategic Thinking & Prioritization

Evidence-Led Decision-Making

Business Acumen

Technical Fluency

Ausbildung

Bachelor's degree or equivalent practical experience

Tools

Jira

Airtable

PowerBI

Github

Lucid

Archbee

Jobbeschreibung

SHI International is seeking a Product Manager to help build SHI One, SHI's digital customer experience platform. You will own meaningful customer and business problems from discovery through delivery, adoption, measurement, and iteration, leveraging AI and human-centered design.

You’ll define product strategy and roadmaps, partner with engineering and design, and translate learnings into clear requirements. Strong communication and evidence-led decision making are essential.