AI-First Product Manager, Digital Experience (Remote)

SHI; Juneau (AK); Remote; USD 120,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Remote-friendly

Job summary

SHI International Corp. is seeking a Product Manager to advance SHI One, our digital customer experience platform. You will own discovery through delivery, and partner with cross-functional teams to deliver AI-enabled experiences that simplify technology for customers.

In this remote US role, you will define strategy, roadmaps, validate solutions with customers, and measure outcomes. You’ll work with engineering, design, data, and GTM teams to drive adoption and impact.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Experience owning customer and business problems from discovery through delivery.
• Ability to define meaningful success measures and outcomes.

Responsibilities

• Own customer and business problems from discovery to delivery, adoption and iteration.
• Define product strategy and roadmaps with an outcome-based approach.
• Lead AI-first product management and validate solutions with customers.
• Build deep customer understanding through interviews and observations.
• Collaborate with engineering and design to translate learnings into requirements.

Skills

Customer obsession

AI-first mindset

Cross-functional leadership

Strategic thinking

Execution

Education

Bachelor's degree

Tools

Jira

Airtable

PowerBI

Github

Lucid

Job description

SHI International Corp. is seeking a Product Manager to advance SHI One, our digital customer experience platform. You will own discovery through delivery, and partner with cross-functional teams to deliver AI-enabled experiences that simplify technology for customers.

In this remote US role, you will define strategy, roadmaps, validate solutions with customers, and measure outcomes. You’ll work with engineering, design, data, and GTM teams to drive adoption and impact.