Remote AI-Driven Training & Enablement Specialist

Talantir; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

Vividly is seeking a Training & Education Specialist to design, deliver, and continuously improve training for customers and internal teams. You will create scalable training experiences to accelerate adoption of the Vividly platform and empower staff, leveraging AI-powered content and automation.

You will build engaging resources, videos, and docs, and publish knowledge-base content that aligns with product releases, collaborating with Product and Marketing for accuracy.

Qualifications

• 3+ years of experience in training, instructional design, customer education, or a related role.
• Strong facilitation and presentation skills, both virtual and in-person.
• Experience developing training programs and delivering customer-facing education on complex software platforms.
• Strong content creation skills (videos, e-learning, presentations).
• Excellent communication and collaboration skills, able to work cross-functionally with CX, Product, and Engineering teams.

Responsibilities

• Design, create, and deliver virtual training curricula for new & existing clients; occasional onsite engagements may be required.
• Hold regular onboarding training sessions (daily/weekly) for new and existing clients.
• Host office hours for new clients to provide guidance and answer questions on the Vividly platform.

Skills

facilitation

presentation

content creation

communication

collaboration

instructional design

adult learning

Tools

LMS

authoring tools

AI content creation tools

Job description

Vividly is seeking a Training & Education Specialist to design, deliver, and continuously improve training for customers and internal teams. You will create scalable training experiences to accelerate adoption of the Vividly platform and empower staff, leveraging AI-powered content and automation.

You will build engaging resources, videos, and docs, and publish knowledge-base content that aligns with product releases, collaborating with Product and Marketing for accuracy.