Remote Agency Growth & Retention Manager

Blacksmith Agency LLC; San Antonio (TX); Remote; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web for marketing-led brands. As Agency Account Manager, you will own an established book of recurring agency clients and work with our sales team to win and keep clients, expanding opportunities within each account.

You will partner with strategists and delivery teams to ensure a single, clear voice for the client, while maintaining relationships, driving renewals, and pursuing growth across a

Qualifikationen

• Agency account management experience in marketing/digital/creative or advertising agency.
• Proven ability to retain clients and upsell with measurable results.
• Comfort carrying a quota and discussing it with clients.
• Clear, calm communication with senior client stakeholders.

Aufgaben

• Retain across your book: manage relationships, renewals, and early warnings.
• Upsell and expand: identify next project and close opportunities.
• A seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery team to present a unified client voice.

Kenntnisse

Agency account management

Client retention

Upselling

Quota carrying

Clear communication

Jobbeschreibung

Blacksmith Agency LLC is a remote digital agency specializing in paid media, SEO, CRO, and web for marketing-led brands. As Agency Account Manager, you will own an established book of recurring agency clients and work with our sales team to win and keep clients, expanding opportunities within each account.

You will partner with strategists and delivery teams to ensure a single, clear voice for the client, while maintaining relationships, driving renewals, and pursuing growth across a