Remote Agency Growth & Retention Manager

Blacksmith Agency LLC; Ohio; Remote; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services. As Agency Account Manager you own an established book of recurring clients. The sales team wins new clients; you keep them and grow them.

You will retain, upsell, and manage a seven-figure annual quota across retention and upsells, working with strategists and delivery teams to ensure a single, clear voice for each client.

Qualifikationen

• Agency account management experience.
• Proven track record of keeping clients and selling more work.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Aufgaben

• Retain across your book: nurture relationships, renewals, and flag early drift.
• Upsell and expand: identify and sell new projects within each client.
• Meet a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear client voice.

Kenntnisse

Account management

Client retention

Upselling

Quota management

Clear communication

Jobbeschreibung

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services. As Agency Account Manager you own an established book of recurring clients. The sales team wins new clients; you keep them and grow them.

You will retain, upsell, and manage a seven-figure annual quota across retention and upsells, working with strategists and delivery teams to ensure a single, clear voice for each client.