Account Director: Growth & Retention (Remote)

Blacksmith Agency LLC; Virginia Beach (VA); A distancia; USD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work flexibility

Descripción de la vacante

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Account Director you will own an established book of recurring clients and ensure their growth.

You will work with our sales team to win new clients, keep them, and grow the account through upsells, renewals, and strategic guidance, while ensuring a single, clear voice across strategists and delivery.

Formación

• Experience in agency account management across marketing, digital, or advertising.
• Proven track record of retaining clients and growing revenue with measurable results.
• Comfortably carrying a quota and discussing performance.
• Strong, clear communication with senior client stakeholders.

Responsabilidades

• Maintain and grow a portfolio of agency clients.
• Identify and close upsell opportunities within existing accounts.
• Hit and exceed a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client voice.

Conocimientos

Account management

Client relationship management

Upselling / cross-selling

Clear communication with stakeholders

Quota management

Descripción del empleo

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Account Director you will own an established book of recurring clients and ensure their growth.

You will work with our sales team to win new clients, keep them, and grow the account through upsells, renewals, and strategic guidance, while ensuring a single, clear voice across strategists and delivery.