Remote Afterhours Behavioral Health Counselor I

Elevance Health; Tampa (FL); Remote; USD 62,000 - 111,000; Full time

Job summary

Elevance Health is seeking an Afterhours Behavioral Health/EAP Consultant I to provide 24/7 behavioral health and Employee Assistance services to up to 10 million lives. The role is virtual, with occasional in-person trainings and required evening shifts (Tue–Fri 6pm–2:30am, Sat 10:30am–7pm EST).

Responsibilities include crisis intervention, member assessments, referrals, and managing a shared inbox. Minimum requirements include a HS diploma and 3+ years in psychiatric/substance abuse work;

Qualifications

• Requires HS diploma or equivalent with 3+ years of direct psychiatric/substance abuse experience.
• Active licensure such as LPC/LCSW/LMFT/LMHC in applicable state(s) required.
• MA/MS is preferred.

Responsibilities

• Respond to initial client contacts and requests for services.
• Provide crisis intervention, short-term problem resolution, and referrals.
• Manage Critical Incident Stress Debriefing requests.
• Assist members in accessing behavioral healthcare benefits under their health plan.
• Manage shared mailbox and documentation workflow.

Skills

Crisis intervention

Telephone support

EAP experience

Spanish bilingual

Education

HS diploma

LPC / LCSW / LMFT / LMHC license

Job description

Elevance Health is seeking an Afterhours Behavioral Health/EAP Consultant I to provide 24/7 behavioral health and Employee Assistance services to up to 10 million lives. The role is virtual, with occasional in-person trainings and required evening shifts (Tue–Fri 6pm–2:30am, Sat 10:30am–7pm EST).

Responsibilities include crisis intervention, member assessments, referrals, and managing a shared inbox. Minimum requirements include a HS diploma and 3+ years in psychiatric/substance abuse work;