Remote Advisor, Third-Party Returns & Reverse Logistics

Cardinal Health; Indiana, Northern (PA, KY); Hybrid; USD 68,000 - 96,000; Full time

Job summary

Cardinal Health is hiring an Advisor, Third Party Returns/Reverse Logistics to act as the day-to-day liaison among third party processors and Cardinal Health, coordinating with Operations, Sales, Finance, Sourcing, Legal, Commercial Enablement, and Accounting. The role focuses on compliance, efficiency, and cross-functional collaboration across programs.

The position emphasizes monitoring KPIs, driving improvements in costs and volume management, and partnering with internal teams to streamline

Qualifications

• Bachelor's degree in related field, or equivalent work experience.
• 4-8+ years of pharmaceutical logistics/operations experience, preferred.
• Experience in high volume logistics with customer focus and operational excellence; reverse logistics a plus.
• Project management experience preferred.
• Lean Certification preferred (White/Yellow Belt, Kaizen Leader Training).
• Proficiency in Excel and PowerPoint.
• Strong analytical and problem-solving skills; SAP/Mahattan experience is a plus.
• Ability to work in cross-functional teams in a matrixed environment; strong communication and influence.

Responsibilities

• Provide returns subject matter expertise across all programs (pre-funded, pass thru and DC).
• Monitors contractual compliance between Cardinal Health and third party returns processors.
• Streamlines business flow with third parties and internal teams.
• Identifies and implements improvements across people, process, and technology; ensures change is managed.
• Supports improvement of KPIs of the reverse logistics function; compiles monthly summaries of returns costs and volumes.
• Participates in calls with third party processors and QBRs.
• Identifies and trains sales on best practices related to our third party returns program.

Skills

Analytical skills

Problem-solving

Executive presence

Strong communication

Cross-functional collaboration

Negotiation skills

Education

Bachelor's degree in related field

Tools

Excel

PowerPoint

SAP

Manhattan

Job description

Cardinal Health is hiring an Advisor, Third Party Returns/Reverse Logistics to act as the day-to-day liaison among third party processors and Cardinal Health, coordinating with Operations, Sales, Finance, Sourcing, Legal, Commercial Enablement, and Accounting. The role focuses on compliance, efficiency, and cross-functional collaboration across programs.

The position emphasizes monitoring KPIs, driving improvements in costs and volume management, and partnering with internal teams to streamline