Reverse Logistics Advisor – Third-Party Returns

Cardinal Health; Pennsylvania; On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

FlexPay

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks an Advisor for Third Party Returns/Reverse Logistics to serve as the day-to-day liaison between third party returns processors and internal teams across Operations, Sales, Finance, Sourcing and more. You will drive process improvements and ensure contractual compliance while optimizing cost and efficiency in the reverse logistics program.

The role emphasizes cross-functional collaboration, data-driven KPI enhancements, and strategic guidance on process and technology

Qualifications

• Bachelor's degree in related field, or equivalent work experience.
• 4-8+ years of pharmaceutical logistics/operations experience preferred.
• Experience in high-volume logistics with customer focus and operational excellence; reverse logistics a plus.
• Project management experience preferred, but not required.
• Lean Certification preferred (White Belt, Yellow Belt, Kaizen Leader Training).
• Proficiency in Microsoft Excel and PowerPoint.
• Strong analytical and problem-solving skills; SAP/Manhattan experience a plus.
• Ability to work in a matrixed, cross-functional environment with flexibility.

Responsibilities

• Provide returns subject matter expertise across all programs (pre-funded, pass thru and DC).
• Monitors contractual compliance between Cardinal Health and third party returns processors.
• Streamlines business flow with third parties and internal teams.
• Identify and implement improvements across people, process, and technology; ensure changes are managed.
• Supports improvement of KPIs of the reverse logistics function, compiling monthly summaries of all returns costs and volumes.
• Participates in calls with third party processor and QBRs.
• Identifies and trains sales on best practices related to our third party returns program.

Skills

Project management

Analytical skills

Communication skills

Cross-functional teamwork

Education

Bachelor's degree

Equivalent work experience

Tools

Microsoft Excel

PowerPoint

SAP

Manhattan Associates

Job description

Cardinal Health seeks an Advisor for Third Party Returns/Reverse Logistics to serve as the day-to-day liaison between third party returns processors and internal teams across Operations, Sales, Finance, Sourcing and more. You will drive process improvements and ensure contractual compliance while optimizing cost and efficiency in the reverse logistics program.

The role emphasizes cross-functional collaboration, data-driven KPI enhancements, and strategic guidance on process and technology