Advisor, Third-Party Returns & Reverse Logistics

cardinalhealth; Kentucky; Hybrid; USD 68,000 - 96,000; Full time

Benefits offered by this job

Medical, dental & vision

Paid time off

Health savings account

401k savings plan

MyFlexPay access

Flexible FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking an Advisor for Third Party Returns/Reverse Logistics to serve as the day-to-day liaison among third party returns processors and internal teams, including Operations, Sales, Finance and Legal.

The role focuses on standardizing processes, improving KPIs, and ensuring policy adherence across diverse functions. Expect consolidation of costs and collaboration with leadership to drive performance and strategic investments.

Qualifications

• Bachelor's degree in related field or equivalent work experience.
• 4-8+ years of pharmaceutical logistics/operations experience.
• Experience in high-volume logistics with a focus on customer service and operational excellence.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to work in dynamic, cross-functional teams in a matrixed environment.

Responsibilities

• Provide returns subject matter expertise across all programs (pre-funded, pass thru and DC).
• Monitors contractual compliance between Cardinal Health and third party returns processors.
• Streamlines business flow with third parties and internal teams.
• Identify and implement improvements across people, process, and technology with managed changes.
• Assist in improving KPIs for reverse logistics and present monthly cost/volume summaries to leadership.
• Participate in calls with third party processors and QBRs.
• Train sales on best practices for the third party returns program.

Skills

Analytical thinking

Cross-functional collaboration

Strategic thinking

Strong communication skills

Education

Bachelor's degree in related field

Lean Certification

Tools

Microsoft Excel

PowerPoint

SAP

Manhattan

Job description

Cardinal Health is seeking an Advisor for Third Party Returns/Reverse Logistics to serve as the day-to-day liaison among third party returns processors and internal teams, including Operations, Sales, Finance and Legal.

The role focuses on standardizing processes, improving KPIs, and ensuring policy adherence across diverse functions. Expect consolidation of costs and collaboration with leadership to drive performance and strategic investments.