Remote Admissions Specialist — Inbound Calls & Scheduling

Equip-fc0ac742; United States; Remote; USD 25,000 - 39,000; Part time

Job summary

Equip is seeking an Admissions Inquiry Representative I (AIR I) to handle inbound patient inquiries by phone, email, or forms, provide program information, discuss insurance and finances, and hand off interested families to the Specialist. This 100% remote, part-time role fits candidates who excel in fast-paced startup environments.

The AIR I will document calls, schedule screenings, and support patients and families through the admissions process with strong organizational skills and a

Qualifications

• 2+ years in call center or patient scheduling.
• Experience with high-volume inbound inquiries.
• Strong written and verbal communication across diverse teams.
• Able to work in a fast-paced startup environment.
• Reliable with data entry and documentation.

Responsibilities

• Answer inquiries via phone, email, or web forms.
• Provide program information and discuss insurance options.
• Route inquiries to appropriate departments.
• Schedule screenings and conduct reminder calls.
• Input data into multiple systems accurately.
• Resolve issues with a focus on patient experience.

Skills

Call center

Customer service

Multitasking

Communication

Job description

Equip is seeking an Admissions Inquiry Representative I (AIR I) to handle inbound patient inquiries by phone, email, or forms, provide program information, discuss insurance and finances, and hand off interested families to the Specialist. This 100% remote, part-time role fits candidates who excel in fast-paced startup environments.

The AIR I will document calls, schedule screenings, and support patients and families through the admissions process with strong organizational skills and a