Remote Admissions Specialist - Healthcare Intake & Coordination

Harboroaks; Franklin (TN); Remote; USD 42,000 - 62,000; Full time

Job summary

Acadia Healthcare is seeking a remote Admissions Services Specialist. The position is 100% remote, focusing on the admission/registration of patients and maintaining communications with patient referrals and families.

Essential duties include responding to referrals, reviewing admission criteria, gathering data, scheduling assessments, coordinating with referral sources, and maintaining admissions documentation. Strong confidentiality and healthcare experience are required.

Qualifications

• High School Diploma or GED required.
• College degree preferred.
• Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field.

Responsibilities

• Promptly respond to inbound referrals via phone, fax, webform, etc. to assist clients and their families seeking treatment.
• Review prospective admissions against approved admission criteria, policies, and procedures.
• Initiate contact to gather required clinical and demographic data from patients and other sources.
• Respond promptly to inquiry calls.
• Schedule assessments.
• Assist prospective patients and significant others in seeking treatment.
• Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
• Coordinate with referral sources.
• Coordinate transportation arrangements for patients.
• Responsible for maintaining all the documentation involved with the admissions process.
• Perform other functions and tasks as assigned.
• Communicate clearly and effectively to persons receiving services and their family members, guests, and other members of the health care team.

Education

High School Diploma or GED

College degree

Job description

Acadia Healthcare is seeking a remote Admissions Services Specialist. The position is 100% remote, focusing on the admission/registration of patients and maintaining communications with patient referrals and families.

Essential duties include responding to referrals, reviewing admission criteria, gathering data, scheduling assessments, coordinating with referral sources, and maintaining admissions documentation. Strong confidentiality and healthcare experience are required.