Remote Administrative & Billing Support Specialist

Socket.dev; Rancho Cordova (CA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Discretionary bonus

Retirement plan

Health coverage

Paid time off

Job summary

Socket.dev is seeking a Support Services Specialist I to handle a wide range of administrative tasks and operational support. Under the Division Manager, you will help with mail processing, document management, billing, and front desk functions to ensure smooth daily operations.

The role requires basic office skills, strong organizational ability, and effective communication in English. Hybrid work options may apply with a reliable internet connection and EMS|MC provided equipment.

Qualifications

• High school diploma or GED required.
• Basic knowledge of office equipment and programs (fax, phone, email).
• Working knowledge of Microsoft Office Suite (Word, Excel).
• Proficiency in English for job-related communication.

Responsibilities

• Receive, sort, and distribute incoming mail and faxes to appropriate departments.
• Assemble insurance claim forms with required documentation.
• Prepare outgoing mail, label, envelope, and meter.
• Scan and upload documents into the imaging system.
• Provide coverage for front desk functions as needed.
• Process, log, and upload Survey Letters to InfoSend.
• Execute electronic billing tasks including creation, logging, and batch confirmation tracking.

Skills

Office equipment

Microsoft Office

Written communication

Verbal communication

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Open Office

Job description

Socket.dev is seeking a Support Services Specialist I to handle a wide range of administrative tasks and operational support. Under the Division Manager, you will help with mail processing, document management, billing, and front desk functions to ensure smooth daily operations.

The role requires basic office skills, strong organizational ability, and effective communication in English. Hybrid work options may apply with a reliable internet connection and EMS|MC provided equipment.