Hybrid Administrative & Billing Support Specialist

Ems-Management-; Soudan (CA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discretionary bonus plan

Retirement plan

Health coverage

Paid time off

Job summary

EMS|MC is seeking a Support Services Specialist I to provide administrative and operational support aligned with policy and objectives. Under Division Manager supervision, you will assist with mail handling, document processing, imaging uploads, and front desk coverage.

The role requires a high school diploma, basic office skills, and proficiency in Microsoft Office. The position offers a hybrid work setup with standard benefits and a discretionary bonus plan.

Qualifications

• High school diploma or GED.
• Basic knowledge of office equipment and programs (fax, phone, email).
• Working knowledge of Microsoft Office Suite (Word, Excel).
• Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Responsibilities

• Receive, sort, and distribute incoming mail and faxes to appropriate departments.
• Assemble insurance claim forms with required documentation, such as patient care reports or explanations of benefits.
• Prepare outgoing mail, including labeling, enveloping, and metering.
• Scan and upload documents into the imaging system for recordkeeping or further processing.
• Weekly faxing of Hospital Face Sheet requests and follow-ups with hospitals to obtain medical records contact information.
• Stamp and audit payments prior to deposit to verify accuracy and payee details.
• Prepare and tally daily cash batches.
• Retrieve patient demographic data from hospital systems.
• Provide coverage and support for front desk functions as needed.
• Process, log, and upload Survey Letters to InfoSend.
• Execute tasks related to electronic billing, including creation, logging, uploading/downloading, and batch confirmation tracking.
• Adhere to all EMS|MC policies and procedures.
• Perform other duties as assigned.

Skills

Office equipment

Microsoft Office

English proficiency

Education

High school diploma or GED

Tools

Excel

Word

Outlook

PowerPoint

Open Office

Job description

EMS|MC is seeking a Support Services Specialist I to provide administrative and operational support aligned with policy and objectives. Under Division Manager supervision, you will assist with mail handling, document processing, imaging uploads, and front desk coverage.

The role requires a high school diploma, basic office skills, and proficiency in Microsoft Office. The position offers a hybrid work setup with standard benefits and a discretionary bonus plan.