Remote Administration & NDIS Client Support Specialist

Virtual Staff 365; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual leave

HMO

Christmas bonus

Job summary

Virtual Staff 365 is hiring an Administration Support professional to assist with administrative tasks and client communications. The role is remote with a dayshift aligned to Australian business hours, offering full-time employment and generous benefits.

Key duties include handling emails and calls, invoicing, scheduling, and using Cliniko/Xero for client management. Prior healthcare/NDIS exposure is a plus; strong organization and communication are essential.

Qualifications

• Experience handling client communications and administrative tasks.
• Ability to manage invoicing, bookings, and customer queries efficiently.
• Proficiency with Cliniko and Xero is highly regarded.

Responsibilities

• Respond to emails and phone queries, confirm payments and appointments.
• Process invoices for NDIS, private clients, and aged care services.
• Create quotes using Excel and assist with reports.
• Provide management support including payroll and timesheet approvals.
• Coordinate travel, funding confirmations, and email distribution.

Skills

Strong communication

Time management

Attention to detail

Remote work aptitude

Tools

Cliniko

Xero

Microsoft Excel

Job description

Virtual Staff 365 is hiring an Administration Support professional to assist with administrative tasks and client communications. The role is remote with a dayshift aligned to Australian business hours, offering full-time employment and generous benefits.

Key duties include handling emails and calls, invoicing, scheduling, and using Cliniko/Xero for client management. Prior healthcare/NDIS exposure is a plus; strong organization and communication are essential.