Virtual Assistant (Work From Home)

Confidential; United States; A distancia; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Confidential is a growing clinical practice seeking a reliable Virtual Assistant to provide remote administrative support, manage patient interactions, coordinate appointments, and assist daily healthcare administration tasks.

The successful candidate will be a patient, detail-oriented communicator who can work independently in a remote setting, handle calls, emails, texts, and support insurance and marketing activities as the team grows.

Formación

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently, prioritize tasks, and meet deadlines in a remote setting.

Responsabilidades

• Manage incoming calls, patient inquiries, and new patient leads professionally.
• Schedule consultations and physical therapy appointments.
• Follow up with prospective and existing patients through phone, email, and text.
• Monitor and respond to emails and voicemails in a timely manner.
• Assist with insurance-related administrative tasks when required.
• Provide general administrative support to the clinical team.
• Maintain accurate patient records and update administrative trackers.
• Support marketing activities and assist with social media content creation.
• Assist with special projects and additional administrative tasks as the practice grows.

Conocimientos

Verbal communication

Written communication

Organization

Independent work

Google Workspace

Customer service

Healthcare coordination

Herramientas

Google Workspace

Descripción del empleo

A growing clinical practice is seeking a reliable and organized Virtual Assistant to provide remote administrative support. This work-from-home opportunity is ideal for a professional with strong communication skills who can manage patient interactions, coordinate appointments, and support daily healthcare administration tasks.

The successful candidate will serve as an important point of contact for patients, assist the clinical team, maintain accurate records, and support marketing activities. The role requires a patient-focused approach, attention to detail, and the ability to manage multiple priorities independently in a remote environment.

Key Responsibilities

• Manage incoming calls, patient inquiries, and new patient leads professionally.
• Schedule consultations and physical therapy appointments.
• Follow up with prospective and existing patients through phone, email, and text.
• Monitor and respond to emails and voicemails in a timely manner.
• Assist with insurance-related administrative tasks when required.
• Provide general administrative support to the clinical team.
• Maintain accurate patient records and update administrative trackers.
• Support marketing activities and assist with social media content creation.
• Assist with special projects and additional administrative tasks as the practice grows.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work independently, prioritize tasks, and meet deadlines in a remote setting.
• Proficiency in Google Workspace, including Gmail, Google Calendar, Google Sheets, and Google Docs.
• Professional, friendly, and patient-focused communication style.
• Strong customer service skills with a proactive approach to problem-solving.
• Previous experience in administration, customer service, healthcare, or medical office environments is preferred.

Strong knowledge of

• Remote administrative support and patient communication
• Google Workspace and digital record management
• Appointment scheduling, customer service, and healthcare coordination Strong communication skills with proficiency in Google Workspace and administrative tools (Estimated)