Remote Healthcare Admin & Scheduling Specialist

Virtual Staff 365; United States; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

Permanent work-from-home set-up

Annual leave

13-month pay

Government mandated benefits

HMO (STAFF only)

Job summary

Virtual Staff 365 is seeking an Administrator to support day-to-day operations for a fully remote Australian healthcare services client. You will manage client scheduling, partner communications, and core system records, ensuring compassionate communication with clients and families.

The role requires strong English, excellent scheduling capabilities, and the ability to work Australian business hours four days a week.

Qualifications

• Proven experience in an administrative or customer service role.
• Strong verbal and written English communication skills with high telephone confidence.
• Demonstrated ability to manage scheduling tasks with empathy and professionalism.
• Ability to work Australian business hours for four days per week.
• Active Australian eSIM capability to receive and make local phone calls.

Responsibilities

• Answer inbound calls and provide information on service options and bookings.
• Enter and update client details and appointments across Jobber and Cliniko.
• Send treatment notes to external partners after completed treatments.
• Draft work proposals and complete general administrative tasks as required.
• Coordinate therapist appointments and schedules.

Skills

Administration

Customer service

Scheduling

English communication

Australian hours

Tools

Jobber Scheduling

Cliniko

Job description

Virtual Staff 365 is seeking an Administrator to support day-to-day operations for a fully remote Australian healthcare services client. You will manage client scheduling, partner communications, and core system records, ensuring compassionate communication with clients and families.

The role requires strong English, excellent scheduling capabilities, and the ability to work Australian business hours four days a week.