Remote Account Support Associate – Billing & Client Help

Pitney Bowes; Town of King (WI); Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

Remote work

Job summary

Pitney Bowes is hiring a remote billing support specialist. Earn $17.50 per hour and work with clients and sales to resolve complex billing issues via phone, email and chat. The role emphasizes clear communication and professional service, with the flexibility of a fully remote setup.

The position requires a high school diploma, strong listening and problem-solving skills, and the ability to work independently to collect on accounts and advise on product usage.

Qualifications

• High School diploma or equivalent.
• Experience handling billing issues preferred.

Responsibilities

• Assist clients and sales to resolve complex billing issues via phone, email and chat.
• Collect on accounts where appropriate.
• Identify customer needs and provide recommendations on service/product usage.

Skills

Active listening

Patience

Troubleshooting

Strong communication

Education

High School diploma or equivalent

Job description

Pitney Bowes is hiring a remote billing support specialist. Earn $17.50 per hour and work with clients and sales to resolve complex billing issues via phone, email and chat. The role emphasizes clear communication and professional service, with the flexibility of a fully remote setup.

The position requires a high school diploma, strong listening and problem-solving skills, and the ability to work independently to collect on accounts and advise on product usage.