Remote Account Manager - Growth & Retention (Mid-Market)

Downstream Systems; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company equity — be an owner

Paid time off, holidays, and floating

Job summary

Downstream Systems Pty Ltd is seeking an Account Manager to support and grow relationships with existing customers. This role focuses on retention, growth opportunities, and re-engaging past customers across our site services, waste, and equipment offerings.

The position is hybrid with a requirement to commute to our Richardson, TX headquarters. Ideal candidates have 3–5 years of sales experience and a proven ability to manage complex multi-location accounts in a consultative selling style.

Qualifications

• 3–5 years of sales experience.
• Experience with complex, multi-location accounts.
• Strong in consultative selling.
• Organized, accountable, and comfortable owning a revenue number.

Responsibilities

• Manage existing customer relationships to maximize retention and growth.
• Identify upsell opportunities across site services, waste and equipment solutions.
• Develop and execute account plans with cross-functional teams.
• Conduct 2–3 in-person visits per the hybrid model and support customers in using Downstream's platform.

Skills

Sales experience

Multi-location accounts

Consultative selling

Account ownership

Job description

Downstream Systems Pty Ltd is seeking an Account Manager to support and grow relationships with existing customers. This role focuses on retention, growth opportunities, and re-engaging past customers across our site services, waste, and equipment offerings.

The position is hybrid with a requirement to commute to our Richardson, TX headquarters. Ideal candidates have 3–5 years of sales experience and a proven ability to manage complex multi-location accounts in a consultative selling style.