Remote Account Manager II: Renewal & Growth Specialist

Arrow Electronics; Reno (NV); Remote; USD 92,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Disability Insurance

Health Savings Account (HSA/HRA)

Paid Time Off

Tuition Reimbursement

Growth Opportunities

And more!

Job summary

SiliconExpert is seeking an Account Manager II to manage 100–200 mid and mass market accounts, driving customer success, renewals and revenue growth. The role emphasizes consultative selling, cross-sell opportunities, and collaboration with Sales, Marketing, Channel, and Technical teams.

Remote-friendly, travel may be required; the team values data-driven decision making and a human-driven customer experience. This is a high-impact role within a leading data intelligence platform for electronics.

Qualifications

• Typically requires a 4 year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience.
• Microsoft Suite experience required (strong excel experience)
• Experience with Salesforce and selling software strongly preferred
• Experience with cross selling/upselling and renewals required
• This position is a 70/30 split, the commission is included in the compensation posted

Responsibilities

• Manages between 100-200 mid and mass market accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
• Handles renewals, relationship development, and upsells, leveraging solutions, services, and new offerings.
• Proactively consults and provides renewal and growth quotes to customers to understand their requirements and ensures orders are properly processed.
• Responsible for meeting/exceeding assigned renewal rate and growth targets.
• Tracks at risk, non-renewal, pending, and lost renewals including reasons for cancellation.

Skills

Account management

Renewals

Upselling

Salesforce

Excel

Customer relationships

Education

4 year degree

Tools

Salesforce

MS Excel

Job description

SiliconExpert is seeking an Account Manager II to manage 100–200 mid and mass market accounts, driving customer success, renewals and revenue growth. The role emphasizes consultative selling, cross-sell opportunities, and collaboration with Sales, Marketing, Channel, and Technical teams.

Remote-friendly, travel may be required; the team values data-driven decision making and a human-driven customer experience. This is a high-impact role within a leading data intelligence platform for electronics.