Remote Account Manager - Client Experience & Growth

Myriad360; Seattle (WA); Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Company 401k contributions

Health insurance

Parental Leave

BYOD reimbursement

Job summary

Myriad360 in Seattle offers a remote-friendly Account Manager role focused on supporting sales operations, onboarding clients, managing accounts, and delivering accurate quotes. You will coordinate order fulfillment, negotiate contracts, and act as a client advocate to enhance the customer experience.

The ideal candidate is organized, adaptable, and capable of working with cross-functional teams in a fast-paced environment, preferably in PST hours.

Qualifications

• Customer-centricAccount Manager responsible for onboarding clients, managing accounts and coordinating orders.
• Strong organizational and communication skills with the ability to work with sales and clients.
• US-based candidates with preference for PST time zone.

Responsibilities

• Serve as a trusted advisor to key accounts and executive sponsors
• Support new client onboarding and growth initiatives with Sales
• Generate timely, accurate quotes and ensure smooth order placement
• Oversee account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules
• Act as client advocate to improve customer experience
• Collaborate cross-functionally to ensure on-time delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Identify and escalate security risks to Executive Leadership and contribute to remediation

Skills

Account management

Customer onboarding

Quotes & orders

Sales support

Job description

Myriad360 in Seattle offers a remote-friendly Account Manager role focused on supporting sales operations, onboarding clients, managing accounts, and delivering accurate quotes. You will coordinate order fulfillment, negotiate contracts, and act as a client advocate to enhance the customer experience.

The ideal candidate is organized, adaptable, and capable of working with cross-functional teams in a fast-paced environment, preferably in PST hours.