Remote Account Manager — Client Programs & Delivery

2020 Companies; Southlake (TX); Remote; USD 41,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Remote work from home

Health/Dental/Vision benefits

401K with matching

Paid Time Off

Paid Holidays

Partial Mobile Reimbursement

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Employee pricing for clients

Job summary

2020 Companies is seeking a remote Account Manager to oversee client programs from kickoff to completion. You will be the main liaison for clients and internal teams, ensuring timely, on-scope, and on-budget delivery while maintaining strong relationships and accountability.

The role requires coordinating resources, managing timelines, and communicating project health. Benefits include paid time off, health/dental/vision, 401K matching, and a leadership development program.

Qualifications

• 3–5 years of direct Account Management, Project Management, Client Services, or related experience.
• Proven experience managing multiple projects and client relationships simultaneously.
• Strong client-facing communication and relationship management skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Experience coordinating cross-functional teams and operational workflows.
• Proactive risk management and clear escalation capabilities.

Responsibilities

• Serve as the primary point of contact for assigned client accounts and projects.
• Lead end-to-end project management across multiple concurrent programs.
• Coordinate internal resources and cross-functional teams to ensure successful project execution.
• Develop and maintain detailed project plans and execution timelines.
• Ensure projects are delivered on time, within scope, and within budget.
• Monitor project health and communicate mitigation plans for risks.
• Maintain clear client communication with leadership and field teams.

Skills

Account Management

Project Management

Client Services

Written & Verbal Communication

Organizational Skills

Time management

Cross-functional coordination

Tools

Microsoft Office Suite (Excel)

Airtable

Salesforce

Jira

Smartsheet

Job description

2020 Companies is seeking a remote Account Manager to oversee client programs from kickoff to completion. You will be the main liaison for clients and internal teams, ensuring timely, on-scope, and on-budget delivery while maintaining strong relationships and accountability.

The role requires coordinating resources, managing timelines, and communicating project health. Benefits include paid time off, health/dental/vision, 401K matching, and a leadership development program.