Client Success & Account Operations Manager (US-Based)

Myriad360; Oregon; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

401k contributions

Health insurance

BYOD reimbursement

Parental leave

Competitive culture

Performance reviews

Job summary

Myriad360 is seeking a seasoned Account Manager based in the United States, preferably in PST, to support sales operations, onboard clients, manage accounts, and coordinate timely order fulfillment. You will partner with Account Executives, clients, and internal teams to deliver accurate service and build long-term relationships.

In this role you'll generate quotes, oversee contracts, forecast stocking needs, and advocate for customers while ensuring on-time delivery and exceptional experiences.

Qualifications

• Experience in managing accounts and building client relationships.
• Ability to generate quotes and manage order fulfillment.
• Strong communication and organization skills.
• Based in the United States (PST preferred).

Responsibilities

• Serve as trusted advisor to key accounts and stakeholders.
• Support new client onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as client advocate to improve customer experience.
• Collaborate cross-functionally to ensure on-time delivery of orders.
• Escalate risks and support remediation efforts.
• Complete ongoing security awareness training and comply with company policies.

Skills

Account management

Customer service

Onboarding

Quotes generation

Tools

CRM software

Job description

Myriad360 is seeking a seasoned Account Manager based in the United States, preferably in PST, to support sales operations, onboard clients, manage accounts, and coordinate timely order fulfillment. You will partner with Account Executives, clients, and internal teams to deliver accurate service and build long-term relationships.

In this role you'll generate quotes, oversee contracts, forecast stocking needs, and advocate for customers while ensuring on-time delivery and exceptional experiences.