Remote Account Manager, Client Experience (US-Based)

Myriad360; Los Angeles (CA); Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive plans

401k contributions

Health insurance

BYOD reimbursement

Parental Leave

Transparent culture

Diverse coworkers

Job summary

Myriad360 is seeking a highly organized Account Manager in Los Angeles to support sales operations and onboarding, manage client accounts, and coordinate quotes and order fulfillment. This role emphasizes customer-centric service, relationship building, and cross-functional collaboration with Account Executives and internal teams.

Based in the United States, preferably in PST, you will develop trusted adviser relationships with key accounts, drive timely deliveries, and help optimize the

Qualifications

• US-based candidates preferred.
• Based in PST time zone preferred.
• Experience supporting sales operations.
• Strong organizational and communication skills.

Responsibilities

• Serve as trusted advisor to key accounts and executive sponsors.
• Support new client onboarding and growth with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract negotiations.
• Coordinate with teams to forecast stocking needs and delivery schedules.
• Act as a client advocate to improve the customer experience.
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders.
• Escalate risks and contribute to remediation efforts.
• Complete security awareness training and comply with company policies.
• Identify and elevate security risks to Executive Leadership and contribute to remediation.

Skills

Customer-centric

Account management

Onboarding

Quotes

Forecasting

Relationship-building

Communication

Organizational skills

Job description

Myriad360 is seeking a highly organized Account Manager in Los Angeles to support sales operations and onboarding, manage client accounts, and coordinate quotes and order fulfillment. This role emphasizes customer-centric service, relationship building, and cross-functional collaboration with Account Executives and internal teams.

Based in the United States, preferably in PST, you will develop trusted adviser relationships with key accounts, drive timely deliveries, and help optimize the