Remote Account Manager: Client Engagement & Adoption

Altus Group; New York (NY); A distancia; USD 80.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work model

Altus Intelligence Academy access

Equal Opportunity Employer

Accommodation support

Descripción de la vacante

Altus Group is hiring an Account Manager, Client Engagement & adoption to join our Mid-Market team. You will manage a portfolio of approximately 150 existing CRE client accounts, acting as the primary point of contact for client engagement, adoption, retention, and growth.

This is a highly client-facing, sales-adjacent role with accountability for gross retention and growth. You will work in a two-to-one model with Sales Executives, supporting shared bookings targets while taking primary

Formación

• 2–5+ years in Account Management, Customer Success, SDR/BDR, or Sales within SaaS or B2B.
• Proven ability to manage client relationships and drive outcomes.
• Excellent communication and relationship-building skills.

Responsabilidades

• Own and manage a portfolio of ~150 CRE client accounts; primary point of contact for engagement and coordination.
• Lead onboarding, product education, usage monitoring, and ongoing engagement to drive adoption.
• Collaborate with Sales Executives to identify upsell/cross-sell opportunities and support retention.

Conocimientos

Account Management

Customer Success

Sales

Relationship Management

Communication

Herramientas

Salesforce

Descripción del empleo

Altus Group is hiring an Account Manager, Client Engagement & adoption to join our Mid-Market team. You will manage a portfolio of approximately 150 existing CRE client accounts, acting as the primary point of contact for client engagement, adoption, retention, and growth.

This is a highly client-facing, sales-adjacent role with accountability for gross retention and growth. You will work in a two-to-one model with Sales Executives, supporting shared bookings targets while taking primary