Client Adoption & Engagement Account Manager

Altus Group; Oregon; Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Remote-first

Job summary

Altus Group is hiring an Account Manager, Client Engagement & Adoption to support a portfolio of ~150 CRE accounts. You will drive onboarding, product education, and ongoing engagement to maximize client value and retention, while partnering with Sales on growth opportunities.

The role is remote-first in the United States, with occasional travel for client meetings. A strong client-facing background and CRM proficiency are essential for success.

Qualifications

• 2–5+ years in Account Management, Customer Success, SDR/BDR, or Sales in SaaS/B2B.
• Proven ability to manage client relationships and drive outcomes.
• Ability to thrive in a fast-paced, performance-driven environment.

Responsibilities

• Own and manage a portfolio of existing clients (~150 CRE accounts).
• Lead onboarding support, product education, and ongoing engagement to drive adoption.
• Identify upsell and cross-sell opportunities in collaboration with Sales.

Skills

Client engagement

Relationship management

Communication

Adaptability

CRM systems

SaaS experience

Tools

Salesforce

Job description

Altus Group is hiring an Account Manager, Client Engagement & Adoption to support a portfolio of ~150 CRE accounts. You will drive onboarding, product education, and ongoing engagement to maximize client value and retention, while partnering with Sales on growth opportunities.

The role is remote-first in the United States, with occasional travel for client meetings. A strong client-facing background and CRM proficiency are essential for success.