Remote Account Director: Growth Lead for Recurring Clients

Blacksmith Agency LLC; Indianapolis (IN); Remote; USD 90,000 - 140,000; Full time

Job summary

Blacksmith Agency is a remote digital agency serving marketing-led brands. As Account Director, you own an established book of recurring agency clients and work with the sales team to win and grow them.

You will manage retention, upsells, and a seven-figure annual quota while collaborating with strategists and delivery teams to ensure a single, clear client voice. This full-time role is remote across USA or Canada.

Qualifications

• Agency account management experience at a marketing, digital, creative or advertising agency.
• Proven track record of retaining clients and selling additional work.
• Comfort carrying a sales quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Own a book of recurring agency clients and ensure renewals.
• Identify and close upsell opportunities within existing clients.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client voice.

Skills

Account management

Client retention

Upsell sales

Quota management

Job description

Blacksmith Agency is a remote digital agency serving marketing-led brands. As Account Director, you own an established book of recurring agency clients and work with the sales team to win and grow them.

You will manage retention, upsells, and a seven-figure annual quota while collaborating with strategists and delivery teams to ensure a single, clear client voice. This full-time role is remote across USA or Canada.