Remote 3rd-Party Collections Specialist | Performance Pay

LCS Financial Services Corporation; Lorida (FL); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Performance-based pay

Mon–Fri schedule

Health, dental, vision insurance

401k retirement plan

Paid holidays

Flexible time off

Remote work in approved states

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to manage inbound and outbound calls, negotiate settlements, and locate borrowers nationwide. The role emphasizes compliance, professional communication, and high-volume efficiency.

Applicants should have at least 2 years in third-party collections, strong negotiation skills, and the ability to work from a distraction-free home office.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Ability to negotiate payment arrangements and settlements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace.
• Experience in a high-volume collections environment.
• Familiarity with skip-tracing tools and collection systems.
• Bilingual English/Spanish communication skills.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' situations.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage account portfolios and prioritize collection activities.
• Work toward individual and departmental performance goals.
• Maintain accurate account documentation.
• Deliver professional, respectful customer interactions.
• Ensure compliance with applicable laws and policies.

Skills

Debt collection

Negotiation

Verbal communication

Remote work

Bilingual English/Spanish

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to manage inbound and outbound calls, negotiate settlements, and locate borrowers nationwide. The role emphasizes compliance, professional communication, and high-volume efficiency.

Applicants should have at least 2 years in third-party collections, strong negotiation skills, and the ability to work from a distraction-free home office.