Remote 3rd-Party Collections Specialist (Performance-Based Pay)

LCS Financial Services Corporation; Kentucky; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonuses

Weekday schedule

Benefits package

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist in the United States. The role focuses on negotiating resolutions, arranging payments, and maintaining compliant practices while handling inbound and outbound calls in a performance-driven environment.

You will work from a home office with a remote-friendly schedule, contributing to recovery goals and delivering professional customer interactions. Experience in high-volume collections is valued.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Familiarity with skip-tracing tools and collection management systems.
• Excellent verbal communication and telephone etiquette.
• Working knowledge of debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers’ financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Prioritize accounts to maximize recovery opportunities.
• Maintain accurate documentation of account activity and outcomes.
• Deliver professional, respectful interactions during difficult conversations.
• Ensure compliance with applicable collection laws and company policies.

Skills

Debt collection

Negotiation

Bilingual English/Spanish

Communication

Remote work setup

Regulatory compliance

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management system

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist in the United States. The role focuses on negotiating resolutions, arranging payments, and maintaining compliant practices while handling inbound and outbound calls in a performance-driven environment.

You will work from a home office with a remote-friendly schedule, contributing to recovery goals and delivering professional customer interactions. Experience in high-volume collections is valued.