Remote 3rd-Party Collections Specialist - Performance Pay

LCS Financial Services Corporation; Alabama; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule

Remote work in approved states

401(k) retirement plan

Medical, Dental & Vision Insurance

Paid holidays

Time off program

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our team. Bring your negotiation skills, drive, and track record of results to help recover delinquent accounts.

This role offers a Monday–Friday schedule, performance-based earnings, comprehensive benefits, and the flexibility to work from home within approved states, with a strong emphasis on regulatory compliance.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate settlements.
• Excellent verbal communication and active listening.
• Working knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace.
• Experience in high-volume collections environments.
• Familiarity with skip-tracing tools and collection systems.
• Bilingual English/Spanish communication skills.
• History of meeting or exceeding collection goals.

Responsibilities

• Handle inbound and outbound calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Use skip-tracing methods to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities.
• Work toward individual and department performance goals.
• Maintain accurate account documentation.
• Deliver professional, respectful interactions with customers.
• Ensure compliance with federal, state, and local collection laws and company policies.

Skills

Negotiation

Verbal communication

Active listening

Telephone etiquette

Debt collection knowledge

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our team. Bring your negotiation skills, drive, and track record of results to help recover delinquent accounts.

This role offers a Monday–Friday schedule, performance-based earnings, comprehensive benefits, and the flexibility to work from home within approved states, with a strong emphasis on regulatory compliance.