Remote 3rd-Party Collections Specialist – Earn Commission

LCS Financial Services Corporation; Austin (TX); Remote; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

100% Remote Position

Commission

Monday-Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Zusammenfassung

LCS Financial Services Corporation is seeking experienced collections professionals to join our nationwide remote team. In this role, you will handle inbound and outbound calls, negotiate settlements, and apply skip-tracing techniques to recover delinquent accounts while maintaining compliance.

You should have at least two years of third-party debt collection experience, strong negotiation and communication skills, and the ability to work independently in a home office.

Qualifikationen

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.

Aufgaben

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Jobbeschreibung

LCS Financial Services Corporation is seeking experienced collections professionals to join our nationwide remote team. In this role, you will handle inbound and outbound calls, negotiate settlements, and apply skip-tracing techniques to recover delinquent accounts while maintaining compliance.

You should have at least two years of third-party debt collection experience, strong negotiation and communication skills, and the ability to work independently in a home office.