Relationship-Driven Funeral Sales Advisor

Everstory-Partners; Monona (WI); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

STD Insurance

Tuition Reimbursement

Paid Training Period

Anniversary Award for each year ofサービス

Career Advancement and Training - Aspi

Everstory Cares - Employee Assistance

Legend Award Program

Funeral and Cemetery Benefits

Employee Referral Bonus

401k with Company Match

Job summary

Everstory Partners in Monona, WI is seeking a Sales Counselor who builds relationships with individuals and families to guide funeral and cemetery decisions. You will sell pre-need and at-need services, manage a pipeline through inbound leads, walk-ins, referrals, and community outreach, and maintain records in HubSpot CRM.

You earn uncapped commissions or a guaranteed minimum hourly rate, with paid training during the first six weeks. Occasional evenings and travel may be required.

Qualifications

• High school diploma or equivalent required.
• One year of sales or relationship-based experience preferred.
• Experience with CRM software such as HubSpot, Salesforce, or Microsoft Dynamics preferred.
• Must have a valid driver's license and access to a personal vehicle.

Responsibilities

• Meet with individuals and families to understand their needs and recommend appropriate funeral and cemetery products and services.
• Sell pre-need and at-need funeral services, cemetery property, memorialization products, and related merchandise.
• Build and maintain a pipeline of prospective customers through lead generation, outbound prospecting, referrals, networking, and community outreach.
• Respond to inbound leads, customer inquiries, and walk-in opportunities.
• Conduct follow-up with prospective customers throughout the sales process.
• Develop long-term relationships with customers, families, and members of the local community.
• Explain products, services, pricing, and available options in a clear and compassionate manner.
• Guide customers through purchasing decisions and complete required sales contracts and documentation.
• Use HubSpot to manage leads, customer relationships, appointments, follow-up activity, and sales opportunities throughout the sales process.
• Attend funeral and memorial services as appropriate to support families.
• Participate in community events, networking opportunities, and offsite customer appointments.
• Partner with funeral home, cemetery, operations, and location leadership teams to provide a positive customer experience.

Skills

Sales skills

Relationship-building

Negotiation

Customer service

Prospecting

Education

High School Diploma or Equivalent

Tools

HubSpot CRM

Job description

Everstory Partners in Monona, WI is seeking a Sales Counselor who builds relationships with individuals and families to guide funeral and cemetery decisions. You will sell pre-need and at-need services, manage a pipeline through inbound leads, walk-ins, referrals, and community outreach, and maintain records in HubSpot CRM.

You earn uncapped commissions or a guaranteed minimum hourly rate, with paid training during the first six weeks. Occasional evenings and travel may be required.