Relationship Banking Specialist - In-Branch

JP Morgan Chase; Fitchburg (WI); Vor Ort; USD 42.000 - 70.000; Vollzeit

Zusammenfassung

JP Morgan Chase in Wisconsin is seeking an Associate Relationship Banker at a Branch, dedicated to welcoming clients and delivering thoughtful banking solutions. You will use Chase digital tools and secure channels to meet client needs and help them navigate products and services.

You will build lasting relationships through proactive engagement, educate clients on mobile and online banking options, and collaborate with branch experts to address complex financial needs while complying with bank

Qualifikationen

• High school diploma or GED or foreign equivalent.
• Excellent communication and interpersonal skills.
• Ability to tailor features and benefits of products and services to clients with differing needs.
• Willingness to work branch hours including weekends/evenings.

Aufgaben

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Kenntnisse

Customer service

Communication

Sales experience

Regulatory awareness

Problem solving

Ausbildung

High school diploma or GED

College degree or military equivalent

Jobbeschreibung

JP Morgan Chase in Wisconsin is seeking an Associate Relationship Banker at a Branch, dedicated to welcoming clients and delivering thoughtful banking solutions. You will use Chase digital tools and secure channels to meet client needs and help them navigate products and services.

You will build lasting relationships through proactive engagement, educate clients on mobile and online banking options, and collaborate with branch experts to address complex financial needs while complying with bank