Relationship Banker

JPMorganChase; Green Bay (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase seeks an Associate Banker to deliver welcoming, personalized service and to act as a trusted resource for clients in a Wisconsin branch. The role emphasizes hospitality, product knowledge, and leveraging digital tools to help clients meet financial goals.

You will build strong client relationships, assist with day-to-day transactions, educate customers on Chase Mobile App and Chase.com, and work with the branch team to ensure smooth service and compliance with policies.

Qualifications

• Client service experience or comparable experience.
• Ability to greet and assist clients, deliver attentive and friendly service.
• Ability to build trusted relationships and educate clients on banking solutions.
• Strong communication and problem-solving skills.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming lobby environment and greet clients entering the branch.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options like mobile and online banking.
• Build relationships with clients and collaborate with team members to meet financial goals.
• Perform branch operations, including cash handling and vault/ATM duties in line with bank procedures.

Skills

Client service

Communication

Empathy

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

JPMorgan Chase seeks an Associate Banker to deliver welcoming, personalized service and to act as a trusted resource for clients in a Wisconsin branch. The role emphasizes hospitality, product knowledge, and leveraging digital tools to help clients meet financial goals.

You will build strong client relationships, assist with day-to-day transactions, educate customers on Chase Mobile App and Chase.com, and work with the branch team to ensure smooth service and compliance with policies.