Relationship-Driven Banker

JPMorganChase; Janesville (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase in Wisconsin seeks an Associate Banker to deliver exceptional client experiences, introduce customers to Chase’s digital banking tools, and support branch operations while upholding bank policies. You will greet clients, open accounts, and provide knowledgeable service to help customers reach their financial goals.

The role emphasizes building trusted relationships, collaborating with team members, and using technology to assist clients in accessing banking solutions efficiently.

Qualifications

• Previous client service experience or equivalent.
• Ability to learn products, services, and procedures quickly.
• Capable of building trusted relationships with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and complying with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile, Chase.com, and ATMs.
• Build meaningful relationships through active listening, empathy, and product knowledge across the team.
• Execute branch operations including cash handling while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Tech savviness

Education

High school diploma or GED

Job description

JPMorgan Chase in Wisconsin seeks an Associate Banker to deliver exceptional client experiences, introduce customers to Chase’s digital banking tools, and support branch operations while upholding bank policies. You will greet clients, open accounts, and provide knowledgeable service to help customers reach their financial goals.

The role emphasizes building trusted relationships, collaborating with team members, and using technology to assist clients in accessing banking solutions efficiently.