Branch Relationship Banker — Exceptional Client Experience

Aumni; Wisconsin; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. in Wisconsin is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and provide thoughtful banking solutions at the branch. You will leverage Chase technology to simplify banking for customers and collaborate with specialists for complex financial needs.

The role emphasizes delivering exceptional client experiences, complying with banking regulations, and contributing to branch success. Availability on weekends/evenings may be required.

Qualifications

• High school diploma or GED required.
• Strong interpersonal and communication skills essential.
• Ability to resolve client issues with attention to detail and maintain consistency.

Responsibilities

• Put clients first and exceed their expectations by delivering attentive, friendly service.
• Engage in clear, consultative communication to understand client needs and build trust.
• Assist walk-in and scheduled clients in person and over the phone, and tailor product recommendations.
• Educate clients on technology solutions like mobile app, online banking, and ATMs.
• Learn products, services, and procedures to consult on banking solutions with the team.

Skills

Customer service

Communication

Problem solving

Regulatory compliance

Time management

Education

High school diploma

Job description

JPMorgan Chase & Co. in Wisconsin is seeking an Associate Relationship Banker to welcome clients, assess financial needs, and provide thoughtful banking solutions at the branch. You will leverage Chase technology to simplify banking for customers and collaborate with specialists for complex financial needs.

The role emphasizes delivering exceptional client experiences, complying with banking regulations, and contributing to branch success. Availability on weekends/evenings may be required.