Relationship Banking Specialist

JPMorgan Chase & Co.; Wilmington (NC); On-site; USD 38,000 - 62,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to represent the Chase brand. You will build lasting relationships by offering thoughtful banking solutions, using technology to enhance service, and providing hospitality to clients in-branch and over the phone.

The role focuses on acquiring, managing, and retaining clients while ensuring compliance and leveraging the bank's financial tools to meet their needs.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Excellent communication skills in person and over the phone.
• Resolve client issues with attention to detail while meeting risk and compliance requirements.
• SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses; must obtain within 180 days.
• Ability to work branch hours including weekends and some evenings.
• High school diploma or GED required.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients, meet with them to understand needs, and tailor solutions.
• Communicate clearly to build trust and anticipate client needs.
• Educate clients on technology tools like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to consult on banking solutions and connect to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client communication

Relationship building

Problem resolution

Risk & compliance awareness

High school diploma

Licensing: SIE/Series 6/63/Life

Hours flexibility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to represent the Chase brand. You will build lasting relationships by offering thoughtful banking solutions, using technology to enhance service, and providing hospitality to clients in-branch and over the phone.

The role focuses on acquiring, managing, and retaining clients while ensuring compliance and leveraging the bank's financial tools to meet their needs.