Relationship Banking Specialist

JPMorgan Chase & Co.

Wilmington (NC)

On-site

USD 38,000 - 62,000

Full time

7 days ago
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Job summary

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to represent the Chase brand. You will build lasting relationships by offering thoughtful banking solutions, using technology to enhance service, and providing hospitality to clients in-branch and over the phone.

The role focuses on acquiring, managing, and retaining clients while ensuring compliance and leveraging the bank's financial tools to meet their needs.

Qualifications

  • 1+ year of sales experience in Retail Banking or related industries.
  • Excellent communication skills in person and over the phone.
  • Resolve client issues with attention to detail while meeting risk and compliance requirements.
  • SIE exam, FINRA Series 6, state registration (63 if required), and Life licenses; must obtain within 180 days.
  • Ability to work branch hours including weekends and some evenings.
  • High school diploma or GED required.

Responsibilities

  • Put clients first and deliver attentive, friendly service in a welcoming environment.
  • Manage assigned clients, meet with them to understand needs, and tailor solutions.
  • Communicate clearly to build trust and anticipate client needs.
  • Educate clients on technology tools like Chase Mobile App, Chase.com, and ATMs.
  • Learn products and procedures to consult on banking solutions and connect to experts.
  • Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience
Client communication
Relationship building
Problem resolution
Risk & compliance awareness
High school diploma
Licensing: SIE/Series 6/63/Life
Hours flexibility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Wilmington, NC is seeking a Relationship Banker to represent the Chase brand. You will build lasting relationships by offering thoughtful banking solutions, using technology to enhance service, and providing hospitality to clients in-branch and over the phone.

The role focuses on acquiring, managing, and retaining clients while ensuring compliance and leveraging the bank's financial tools to meet their needs.

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