Relationship Banking Specialist

JPMorgan Chase & Co.; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in a branch, delivering welcoming and thoughtful service while helping clients address their financial needs.

You will lead client acquisition, management, and retention through expert product knowledge and friendly guidance. The role emphasizes utilizing Chase digital tools, building trust, and collaborating with specialists to serve customers across banking solutions.

Qualifications

• 1+ year of sales experience in Retail Banking or related industry.
• Ability to create memorable client experiences.
• Excellent communication skills, in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree, GED, or foreign equivalent.

Responsibilities

• Put clients first and exceed their expectations with attentive, friendly service.
• Manage assigned clients and meet with them to build lasting relationships and tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate and connect clients to technology solutions (Chase Mobile App, Chase.com, ATMs).
• Learn products and services quickly to consult on banking solutions and connect clients to experts.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Regulatory compliance

Flexible schedule

Education

High school degree

Job description

JPMorgan Chase & Co. is seeking a Relationship Banker to represent the Chase brand in a branch, delivering welcoming and thoughtful service while helping clients address their financial needs.

You will lead client acquisition, management, and retention through expert product knowledge and friendly guidance. The role emphasizes utilizing Chase digital tools, building trust, and collaborating with specialists to serve customers across banking solutions.